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Unblock Syria

StepsApp

StepsApp works in Syria, but not all of it, as of .

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Pedometer and fitness tracking app for counting steps, calories, and daily activity

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorksUnchanged since:

On iPhone, the installed StepsApp worked normally from Syria: it counted the day's steps and showed calories, distance, active minutes and the weekly activity chart.

Landing pageNot checked
Sign-upNot checked
Sign-inNot checked
PaymentFailsUnchanged since:

On iPhone, starting the StepsApp Pro free trial from Syria failed: the purchase was refused with the message "The App Store is unavailable in the country or region you are in."

UpgradeFailsUnchanged since:

On iPhone, upgrading to StepsApp Pro was not possible from Syria: the subscription purchase through the App Store was refused because the App Store is unavailable in the user's country or region. The screenshot is recorded under Payment.

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Need Help with StepsApp?

If you're experiencing issues accessing StepsApp in Syria, you can reach out to their support team directly.

Work at StepsApp GmbH? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside StepsApp GmbH can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

Partly. The core use of StepsApp works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting StepsApp directly to request they restore access for Syrian users.