Heroku
Cloud platform-as-a-service for building, deploying, and scaling web applications
Cloud HostingCI/CD & DevOpsDatabases, Web Hosting
Heroku
Limited · Contacted
Workplace messaging platform with channels, integrations, and file sharing
Last Updated
High-vote services get prioritized for outreach
Progress Timeline
Activity Summary
Blocked in Syria, with the block page still citing United States sanctions that have since been lifted. The team and community volunteers contacted the company repeatedly from January 2026 onward, with several follow-ups; its parent company responded multiple times but consistently deferred to enterprise compliance policy, providing no timeline and making no change. Community reports have repeatedly confirmed the block.
Follow-up Sent
Official outreach email sent from corporateaffairs@unblocksyria.com to feedback@slack.com requesting review of Slack's Syria IP restrictions. The email quoted Slack's own blocking message which still references 'United States government sanctions' that no longer exist, cited Microsoft Teams as a ful...
Company Responded
Slack's support team responded to the follow-up outreach via feedback@slack.com. The representative directed to Salesforce's Legal Compliance page at salesforce.com/company/legal/compliance and stated they are unable to provide a timeline or additional details on when, or if, a change will be made. ...
Company Responded
A second Slack support representative responded to the ongoing unblocking request via feedback@slack.com, directing the user to Salesforce's Legal Compliance page at salesforce.com/company/legal/compliance for information on sanctions and prohibited territories. The representative stated that they a...
Follow-up Sent
A follow-up was sent to Slack's support team at feedback@slack.com requesting clarification on which specific Salesforce compliance policies prevent restoring access to Syria, given that OFAC and EU sanctions have been lifted. The follow-up asked whether Slack has conducted an independent review of ...
Company Responded
Slack's support team responded to the ongoing unblocking request via feedback@slack.com, reiterating that Slack's Syria-related restrictions are governed by Salesforce's enterprise-wide compliance policies. The response did not indicate any change in stance or timeline for review, maintaining the sa...
Need Help with Slack?
If you're experiencing issues accessing Slack in Syria, you can reach out to their support team directly.
Work at Salesforce? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Salesforce can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
More from Salesforce
View all
Related Services
Other services in the same categories
Amazon Chime
Online meetings, video conferencing, and business calling service
Video CallingAPI ServicesTeam Communication
2
View
Box
Enterprise cloud content management platform for secure file sharing and collaboration
Cloud StorageDocument CollaborationE-Signature & Identity Verification, File Sharing & Transfer
View
Apple Account
Apple account used to access devices, services, apps, and cloud features
Identity & AuthenticationCloud StorageEmail, Messaging, Video Calling
View
Amazon Chime
by AmazonOnline meetings, video conferencing, and business calling service
Video CallingAPI ServicesTeam Communication
2
Amazon Chime
Accessible
2
Box
by Box, Inc.Enterprise cloud content management platform for secure file sharing and collaboration
Cloud StorageDocument CollaborationE-Signature & Identity Verification, File Sharing & Transfer
Box
Restricted
Apple Account
by AppleApple account used to access devices, services, apps, and cloud features
Identity & AuthenticationCloud StorageEmail, Messaging, Video Calling
Apple Account
Blocked · Contacted
Frequently Asked Questions
No, Slack is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Slack directly to request they restore access for Syrian users.