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GPU cloud platform for deploying AI/ML workloads with serverless inference and scalable pod instances
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Progress Timeline
Activity Summary
Blocked in Syria, verified in March 2026 via a Cloudflare block page on its Webflow CDN. The team contacted the company in March 2026; support routed the request internally, and the operations team replied that it is willing to unblock Syria but cannot because its payment provider still restricts the country. No resolution yet.
Company Responded
RunPod's Business Operations team responded to the unblocking request via chris.love@runpod.io with a substantive human reply. The response confirmed that RunPod is willing to unblock Syria from their platform, but is unable to do so because their payment provider (Stripe) has Syria blocked. The res...
Company Responded
RunPod's support team responded to the unblocking request via help@runpod.io. A support engineer acknowledged the request and stated that service enablement by region is not handled by technical support, confirming that the email has been forwarded to the relevant internal team. The support ticket w...
Contacted Company
A community volunteer emailed RunPod's support and press teams at help@runpod.io and press@runpod.io simultaneously, requesting that service access be enabled for users in Syria. The emails referenced the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo on Syria, the ...
Investigated
Community testing confirmed that RunPod is blocked in Syria. Accessing runpod.io returns a Cloudflare block page with the message "Sorry, you have been blocked." The blocked resource is cdn.webflow.com, which hosts RunPod's website content via the Webflow platform. The block renders the entire site ...
Need Help with RunPod?
If you're experiencing issues accessing RunPod in Syria, you can reach out to their support team directly.
Work at RunPod? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside RunPod can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, RunPod is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting RunPod directly to request they restore access for Syrian users.