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redotpay.com
24 Feb, 2026
High-vote services get prioritized for outreach
Follow-up Sent
A community volunteer sent a follow-up outreach to RedotPay's legal team at legal@redotpay.com, two days after the initial outreach to support@redotpay.com received a templated decline. The email referenced the lifting of U.S. and EU sanctions on Syria, included links to official OFAC documentation,...
Company Responded
RedotPay's support team responded to the unblocking request via support@redotpay.com within 18 minutes. The response stated that RedotPay does not currently provide services to Syria and directed to their unsupported countries list. The reply came from a named support agent through Intercom, using a...
Contacted Company
A community volunteer emailed RedotPay's support team at support@redotpay.com requesting that service access be enabled for users in Syria. The email referenced the lifting of U.S. and EU sanctions on Syria and included links to official OFAC documentation and resources from unblocksyria.com.
Evidence Added
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at RedotPay or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact RedotPay Support:
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