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New Relic

New Relic is blocked in Syria, as of .

Full-stack observability platform for application performance monitoring, error tracking, and infrastructure

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useFails

New Relic could not be used from Syria: a notice stating the service is not available in the region replaced the whole website.

Landing pageFails

Opening newrelic.com from Syria showed only the message "Sorry, our service is currently not available in your region" instead of the website.

Sign-upFails

Sign-up was not reachable from Syria because a notice saying the service is not available in the region replaced the whole New Relic website.

Sign-inFails

Sign-in was not reachable from Syria because a notice saying the service is not available in the region replaced the whole New Relic website.

PaymentFails

Payment was not reachable from Syria because a notice saying the service is not available in the region replaced the whole New Relic website.

UpgradeFails

Upgrading was not reachable from Syria because a notice saying the service is not available in the region replaced the whole New Relic website.

Progress Timeline

Declined

Activity Summary

Blocked in Syria. The team contacted New Relic in April 2026 citing the lifted US sanctions, and the company declined, citing ongoing US export restrictions on certain software.

Declined

Our Outreach

New Relic declined to unblock access, citing ongoing U.S. Bureau of Industry and Security restrictions on certain software.

Need Help with New Relic?

If you're experiencing issues accessing New Relic in Syria, you can reach out to their support team directly.

Work at New Relic? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside New Relic can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

No, New Relic is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting New Relic directly to request they restore access for Syrian users.