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Lightning AI is currently blocked in Syria, as of .
Cloud AI development platform for building, training, and deploying machine learning models with GPU compute, notebooks, and PyTorch Lightning
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Blocked in Syria. A community volunteer first contacted the company in December 2025, which acknowledged the request, but after several follow-ups the company formally declined in March 2026, saying it could not enable access in the region at this time. Further follow-ups in April and May 2026 went unanswered.
No Response
No response received from Lightning AI despite repeated follow-ups. After formally declining the Syria access request on 18 March 2026, the company has not replied to follow-up emails sent on 14 April and 3 May requesting reconsideration.
Follow-up Sent
A community volunteer sent a brief follow-up nudge to Lightning AI's support team at support@lightning.ai (via the Crisp platform), three weeks after the previous follow-up that asked the company to specify which policy or regulation prevents them from serving users in Syria. No response had been re...
Follow-up Sent
A community volunteer sent a follow-up to Lightning AI's support team at support@lightning.ai (via the Crisp platform), nearly a month after the company's formal decline on March 18. The message requested a specific explanation of which policy, law, or regulation is preventing Lightning AI from prov...
Declined
Lightning AI's support team formally declined the Syria access request via natalie@lightning.on.crisp.email, stating: "Unfortunately, we are not able to enable access in this region at this time." The company noted they are "exploring long-term solutions that could allow us to support more regions s...
Follow-up Sent
A third follow-up was sent to Lightning AI at support@lightning.ai, nearly three months after their initial acknowledgment in December 2025 with no further response. The message reiterated the compliance review request, referenced the OFAC sanctions lift, noted that companies including Kaggle and Gi...
Follow-up Sent
A community volunteer sent a second follow-up to Lightning AI asking for an update on the Syria access request. No response had been received since Lightning AI's initial December 2025 acknowledgment that they would evaluate the matter. The volunteer also CC'd corporateaffairs@unblocksyria.com for t...
Follow-up Sent
A community volunteer sent a follow-up to Lightning AI referencing the December 2025 OFAC sanctions lift and EU sanctions removal. The message provided updated information including official U.S. Treasury documentation and resources from unblocksyria.com, noting that several companies had already re...
Company Responded
Lightning AI's support team member responded to the Syria access request stating: "Thank you for sending this. We will evaluate and get back to you." This indicates the company acknowledged the request and committed to an internal review.
Contacted Company
A community volunteer contacted Lightning AI via their support system (Crisp) requesting that the platform be made available to users in Syria. The request noted that users are currently blocked from accessing the platform, cited the recent lifting of U.S. sanctions on Syria, and referenced that com...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Lightning AI or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Lightning AI Support:
No, Lightning AI is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Lightning AI directly to request they restore access for Syrian users.
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