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Airwallex
Global fintech platform for business banking, payments, and international money transfers
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Japanese credit card network and payment services provider for global transactions
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Restricted for users in Syria. A community report in February 2026 noted that the Japanese payment card network does not operate in Syria. A community volunteer emailed the company that same month and sent a follow-up two days later, but no response has been received.
Follow-up Sent
A community volunteer sent a follow-up email to JCB at Global_Site@jcb.co.jp, two days after the initial outreach received no response. The follow-up asked about the latest developments regarding the request to lift restrictions on Syria and restore JCB payment card services for Syrian users.
Contacted Company
A community volunteer emailed JCB at Global_Site@jcb.co.jp requesting that Syria be included among the regions where JCB provides services. The email informed JCB that US and EU sanctions on Syria have been lifted and urged the company to seriously consider restoring services for Syrian users who ar...
Investigated
Community member reported that JCB card network is not available in Syria. Submitted from a Syrian IP address on Chrome/Android. The Japanese credit card payment network does not operate in Syria, preventing users from obtaining or using JCB cards for transactions.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at JCB or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact JCB Support:
JCB is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting JCB directly to request they restore access for Syrian users.
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