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Crowdsourced cybersecurity platform connecting organizations with ethical hackers for bug bounties

Hack The Box is currently blocked in Syria, as of .
Cybersecurity training platform with hands-on hacking labs and challenges
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Blocked in Syria: the site loads but new account registration is refused. Hack The Box declined in March 2026, citing continuing European Union and United Kingdom sanctions, then closed the thread. A volunteer wrote again on 27 August 2026 after the terrorism designation was rescinded.
Follow-up Sent
A community volunteer emailed Hack The Box's privacy address asking that the country restriction on Syria be reviewed. The email set out the regulatory position for the company's legal and compliance teams: Syria's designation as a state sponsor of terrorism was rescinded on 24 August 2026, the Caes...
Note
Hack The Box's support team closed the support ticket via customerops@hackthebox.com due to inactivity, following their March 11 decline citing EU and UK sanctions compliance. The closure message stated: "Since we haven't heard back from you for a while, we will proceed to close this ticket for now ...
Declined
Hack The Box's support team formally declined the Syria access request via customerops@hackthebox.com, citing EU and UK sanctions compliance. The response stated: "Unfortunately, while the United States has lifted its sanctions against Syria, EU and UK sanctions remain in effect. As an organization ...
Declined
Hack The Box customer support responded to the outstanding Syria access request, apologizing for the delay. The representative stated that while the United States has lifted its sanctions against Syria, EU and UK sanctions remain in effect, and as an organization subject to those jurisdictions, Hack...
Company Responded
Hack The Box customer support responded to the outreach request. The support agent confirmed that their team is already aware of the sanctions changes regarding Syria and stated they will inform users once there are updates on their policies. They asked for patience while they review the situation i...
Contacted Company
Outreach email sent to Hack The Box at customerops@hackthebox.eu requesting a policy review of service accessibility in Syria. The email referenced the 2025 OFAC and EU sanctions lift and asked Hack The Box to review its regional restrictions for Syrian cybersecurity students and professionals.
Verified
Community verification: The platform continues to block new account registration for users accessing from Syria. The website loads but signup is restricted for Syrian IP addresses.
Evidence Added
If you're experiencing issues accessing Hack The Box in Syria, you can reach out to their support team directly.
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Hack The Box can change that.
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