Google Play Console

The Syrian developer filed a new support ticket through Play Console asking Google to review Syria's exclusion as a Google Play account country.

Asked to log the case as a formal request to review Syria's account-country eligibility, Google Play Developer Support instead directed the developer to submit it as feedback through Play Console.

The Syrian developer asked that the case be logged as a formal request to review Syria's account-country eligibility for the Play Store, rather than closed as a resolved inquiry.

After investigating, Google Play Developer Support confirmed that Syria is excluded at the account-country level in the Play Store, so users there cannot buy paid content or make in-app purchases. It said it could not share whether or when that will change.

A community volunteer emailed Google's cloud compliance team asking it to review the restrictions on users in Syria, citing Syria's removal from the US state sponsors of terrorism list. No response was recorded.

Google Play Developer Support said it needed more time to investigate the account-country question and would send an update as soon as possible. No outcome or timeline was given.

The developer replied that the "Rest of the world" setting does not fix the problem, since users in Syria cannot set Syria as their Google Play account country, and asked whether that exclusion is reviewed separately.

Google Play Developer Support replied that Syria is not available for app distribution at this time and suggested choosing the "Rest of the world" option until Syria is listed in Play Console.

A community volunteer wrote to Google support asking it to review the restriction on users in Syria, citing Syria's removal from the US state sponsors of terrorism list on 24 August 2026, and asked which regulation applies if it stays.

A Syrian developer followed up on a Google Play Developer Support ticket about publishing from Syria, noting the promised two-business-day reply window had passed and asking for a timeline.

A Syrian developer asked Google Cloud Compliance which part of Play Console is restricted for Syria, account registration, the payments profile or publishing, and whether a review date exists, noting that Firebase, Ads and Gemini are all now usable.

A community volunteer emailed Google's compliance team citing Syria's removal from the US state sponsors of terrorism list and Syria's first live Visa and Mastercard transactions in over 15 years as evidence of changed conditions. No response was recorded.

A community volunteer emailed Google's compliance team as part of a campaign to several companies including Riot Games, Apple and Meta, requesting a review of Syria's service restrictions following the lifted sanctions. No response was recorded.

A community volunteer emailed Google's compliance team citing Syria's removal from the US state sponsors of terrorism list and noting several companies, including Fedora, Kaggle, Firebase and AMBOSS, have already restored access. No response was recorded.

A community volunteer emailed Google's compliance team as part of a campaign to several companies, citing Syria's removal from the US state sponsors of terrorism list and asking which regulation, if any, still justifies restricting the service. No response was recorded.

The same volunteer followed up with Google's compliance team about five weeks later, repeating the request and citing Syria's removal from the US state sponsors of terrorism list on August 24, 2026. No response was recorded.

A community volunteer emailed Google's compliance team as part of a wider campaign to several tech companies, requesting a review of Syria's service restrictions in light of the lifted sanctions. No response was recorded.

A community volunteer emailed Google's compliance team noting that some Google services are already available in Syria while others are not, and asked for a company-level review to enable access across all Google products. No response was recorded.

A community volunteer sent Google's compliance team a generic request to enable service access for Syrian users, citing the lifted sanctions and referencing Unblock Syria's documentation. No response was recorded.

A community volunteer emailed both Unblock Syria and Google's compliance team directly with a generic request to enable Syria's access to Google's services, citing the lifted sanctions. No response from Google was recorded.

A community volunteer sent Google's compliance team a generic request to enable service access for Syria, citing the lifted sanctions and pointing to Unblock Syria's documentation. No response was recorded.

The same community volunteer followed up with Google's compliance team over a week later, repeating the request to review Syria's service restrictions in light of the lifted US and EU sanctions. No response was recorded.

A community volunteer wrote to Google's cloud compliance team, with us in Cc, urging Google to review continued restrictions on its services for Syrian users following the lifting of US and EU sanctions.

A community volunteer sent Google's compliance team two near-identical generic requests within a few hours, asking it to raise Syria's continued service restrictions with its legal and compliance team despite the lifted sanctions. No response was recorded.

A community volunteer emailed Google's compliance team asking it to review Syria's blocked-service restrictions, citing the December 2025 lifting of US and EU sanctions and requesting confirmation Syria can be onboarded. No response was recorded.