AP
Restricted
Apple Maps
Apple's mapping and navigation service offering directions, traffic, and location search across Apple devices
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Tool for businesses to manage their presence on Google Search and Maps
Last Updated
24 Jun, 2026
High-vote services get prioritized for outreach
Partially blocked in Syria. From January 2026 it was confirmed that Syrian businesses cannot add, claim, or edit listings, leaving them invisible on Google Maps. A community member contacted Google Business Profile support, which first said it was reviewing the case but then declined twice, in January and February 2026, with an apparently automated reply stating the service is not launched in Syria. No progress since.
Declined
Google Business Profile support replied to the follow-up email with the exact same word-for-word decline as the January 31 response: "GBP is not supported/launched in Syria and we cannot provide any support." The identical response arrived approximately 30 minutes after the follow-up was sent, stron...
Follow-up Sent
Volunteer sent a follow-up email to Google Business Profile support correcting their characterization of the issue. The email argued that the block is not a market entry issue but stems from outdated sanctions-related restrictions in Google's compliance systems, given that U.S. and EU sanctions on S...
Declined
Google Business Profile support responded to the Syria access request, stating: "GBP is not supported/launched in Syria and we cannot provide any support." Cited compliance with set policies. Offered further assistance via Help Center but gave no path for escalation.
Under Company Review
A community member contacted Google Business Profile support requesting service access in Syria. Google support acknowledged the inquiry and confirmed they are working on the issue, stating they will follow up with an update.
Investigated
You can’t add, claim or edit your business in Syria
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Google Business Profile or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Google Business Profile Support:
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