Binance
by Binance
World's largest cryptocurrency exchange by trading volume for buying, selling, and trading digital assets
Regulated U.S. cryptocurrency exchange for buying, selling, and storing digital assets
High-vote services get prioritized for outreach
Note
Gemini support auto-closed the ticket after 4 days of no response. The original Syria access request was never substantively addressed.
Note
Gemini support sent an automated follow-up asking if the case is still unresolved. The ticket will auto-close in 48 hours without a reply. A response is needed to keep the ticket active.
Evidence Added
User from Syria confirms Gemini exchange remains completely blocked when accessed via DSL connection.
Verified
Community member confirmed Gemini cryptocurrency exchange remains completely blocked from Syria via DSL. The website is inaccessible.
Evidence Added
User from Syria confirmed Gemini shows "not available in this country" message when trying to use the app. Screenshot evidence provided.
Note
Gemini support acknowledged receipt of the request.
Note
Response received from support@gemini.com clarifying that the email reached the wrong company. The respondent confirmed this is Gemini, a regulated cryptocurrency exchange and custodian, not Google's Gemini AI service. The sanctions inquiry was not applicable to this company.
Contacted Company
Outreach email sent to Gemini at support@gemini.com and legal@gemini.com requesting review of Syria IP restrictions for Gemini under the current post-sanctions legal framework.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Gemini or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Gemini Support:
Other services in this category
by Binance
World's largest cryptocurrency exchange by trading volume for buying, selling, and trading digital assets
by Bitget
Cryptocurrency exchange platform for trading and earning digital assets
One of the longest-running European cryptocurrency exchanges for trading Bitcoin and digital assets