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High-vote services get prioritized for outreach
Restricted for users in Syria, confirmed by community testing in March 2026. The marketing site and signup work from Syrian connections, but after sign-in the product dashboard returns an "Access restricted" page citing legal requirements when the location is detected as Syria. No outreach to the company has been made yet.
Investigated
Community testing from Syria revealed that Dynatrace's main website dynatrace.com loads normally, and account creation on the sandbox environment succeeds. However, after signing up, the SSO authentication at sso.dynatrace.com returns an "Access restricted" page stating: "Access is restricted from y...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Dynatrace or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Dynatrace Support:
Dynatrace is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Dynatrace directly to request they restore access for Syrian users.
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