Box
Enterprise cloud content management platform for secure file sharing and collaboration
Cloud StorageDocument CollaborationE-Signature & Identity Verification, File Sharing & Transfer
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Electronic signature and agreement management platform for signing, sending, and managing documents and contracts online.
Last Updated
High-vote services get prioritized for outreach
Progress Timeline
Activity Summary
Restricted for users in Syria. A community report in June 2026 indicated that the site loads and sign-in works, but identity and phone verification cannot be completed because Syria is missing from the country selection list, preventing users from finishing the process. No outreach to the company has been made yet.
Investigated
Community testing reports that DocuSign is restricted for users in Syria. The site loads and sign-in works, but completing phone/identity verification fails because Syria is not available in the country selection list, preventing users from finishing the process. During testing a «Your request canno...
Need Help with DocuSign?
If you're experiencing issues accessing DocuSign in Syria, you can reach out to their support team directly.
Work at DocuSign? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside DocuSign can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
DocuSign is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting DocuSign directly to request they restore access for Syrian users.