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Unblock Syria

DHL

DHL is blocked in Syria, as of .

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Global logistics company providing international shipping, courier, and supply chain services

Last Updated

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What works

Each part of the service, checked from Syria.

Core useFails

On DHL Express's website, a quote for a shipment from Latakia to Egypt returned "No delivery options available". The tester reports that shipments between other countries can still be booked.

Landing pageWorks

DHL's website opened normally from Syria, recognised that the visitor was in Syria, and showed Syria's new flag.

Sign-upWorks

On DHL Express's website, an account was created from Syria with Syria as the country and a Syrian (+963) mobile number; the site confirmed "Your DHL Express login has been created".

Sign-inWorks

From Syria, the tester signed in on DHL Express's website and reached the MyDHL+ home page.

One-time codes (OTP)Works

From Syria, a DHL Express one-time code arrived by email.

PaymentNot checked
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Need Help with DHL?

If you're experiencing issues accessing DHL in Syria, you can reach out to their support team directly.

Work at Deutsche Post DHL Group? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Deutsche Post DHL Group can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

No, DHL is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting DHL directly to request they restore access for Syrian users.