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Music streaming service offering millions of songs, playlists, and podcasts on demand
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Deezer
BlockedIn Review
Music streaming service with playlists, podcasts, and personalized recommendations
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Progress Timeline
Company Responded
A Deezer customer care agent responded within 25 minutes of the outreach request. The agent acknowledged the request to enable service access in Syria, described it positively, and confirmed they will forward it to the appropriate department internally. The agent also suggested posting the idea on t...
Contacted Company
A community volunteer contacted Deezer support at support@deezer.zendesk.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo on Syria, the OFAC sanctions programs overview confirmi...
Investigated
Community report from inside Syria via ADSL (Tarassul, Damascus). Deezer loads its branding and search bar but returns a generic error page: "Oops... it did it again — The page you requested couldn't be found." No music content, playlists, or streaming functionality is accessible. This appears to be...
Work at Deezer? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Deezer or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
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