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Activity Summary
Blocked in Syria, confirmed by a community report in February 2026 showing the site loads its branding but returns a generic error with no music content, consistent with a geo-block. A community volunteer contacted Deezer support that same month, citing the December 2025 lifting of the US trade embargo. A support agent replied positively within the hour and said they would forward the request internally. No resolution yet.
Company Responded
A Deezer customer care agent responded within 25 minutes of the outreach request. The agent acknowledged the request to enable service access in Syria, described it positively, and confirmed they will forward it to the appropriate department internally. The agent also suggested posting the idea on t...
Contacted Company
A community volunteer contacted Deezer support at support@deezer.zendesk.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo on Syria, the OFAC sanctions programs overview confirmi...
Investigated
Community report from inside Syria via ADSL (Tarassul, Damascus). Deezer loads its branding and search bar but returns a generic error page: "Oops... it did it again — The page you requested couldn't be found." No music content, playlists, or streaming functionality is accessible. This appears to be...
Need Help with Deezer?
If you're experiencing issues accessing Deezer in Syria, you can reach out to their support team directly.
Work at Deezer? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Deezer can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, Deezer is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Deezer directly to request they restore access for Syrian users.