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Unblock Syria

Commercial Bank of Dubai

Commercial Bank of Dubai is blocked in Syria, as of .

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Major UAE bank offering personal, business, and digital banking services

Last Updated

Category

Banking

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What works

Each part of the service, checked from Syria.

Core useFails

Opened from a Syrian connection, the bank's Android app stopped on its start screen with a generic error ("We are having difficulties, please try again") and could not be used.

Landing pageFails

Opened from a Syrian connection, the bank's website cbd.ae showed a security-service block page ("Sorry, you have been blocked") instead of the site.

Sign-upNot checked
Sign-inNot checked
One-time codes (OTP)Not checked
Identity verification (KYC)Not checked
PaymentNot checked
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Progress Timeline

Contacted

Activity Summary

Blocked in Syria. In September 2026 customer care said the bank has no blanket block on Syria, and the volunteer asked its technical teams to check for network or security rules still blocking Syrian connections.

Follow-up Sent

Community Updates

The volunteer clarified it is not an account request and, since the bank denies a blanket block, asked its technical teams to check for CDN, firewall or security-provider rules blocking Syria and to test from a Syrian IP.

Need Help with Commercial Bank of Dubai?

If you're experiencing issues accessing Commercial Bank of Dubai in Syria, you can reach out to their support team directly.

Work at Commercial Bank of Dubai? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Commercial Bank of Dubai can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

No, Commercial Bank of Dubai is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Commercial Bank of Dubai directly to request they restore access for Syrian users.