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Chess.com

Chess.com works in Syria, but not all of it, as of .

Company: Chess.com

Online chess platform for playing games, puzzles, lessons, and tournaments with a community of millions of players.

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

From a Syrian mobile connection, Chess.com opened signed in to its home page, a rated puzzle was solved, and the forums loaded normally.

Online multiplayerWorks

From a Syrian mobile connection, a 10-minute Live Chess game was matched against a real opponent and started straight away.

Landing pageWorks

The chess.com home page loaded normally in a mobile browser from Syria.

Sign-upWorks

A new Chess.com account was created with an email address from Syria; the sign-up reached the choose-a-username step and the new account then opened.

Sign-inWorks

The reporter says they signed in to Chess.com with email from Syria, and the account was used signed in during the same test.

PaymentFails

From Syria, the Chess.com checkout for Diamond and No-Ads memberships refused payment with "Sorry, we couldn't complete the payment from your country at this time."

UpgradeFails

From Syria, the Chess.com checkout for Diamond and No-Ads memberships refused the purchase with the message that payment could not be completed from the user's country at this time.

Need Help with Chess.com?

If you're experiencing issues accessing Chess.com in Syria, you can reach out to their support team directly.

Work at Chess.com? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Chess.com can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

Partly. The core use of Chess.com works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

The core use of Chess.com works from Syria, but at least one part, such as sign-up, payment or a feature, fails or has not been checked yet. The list on this page shows which parts work and which do not, with the date each was tested.

You can help by voting on this page to show demand, sharing it on social media, and contacting Chess.com directly to request they restore access for Syrian users.