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Progress Timeline
Activity Summary
Blocked in Syria, verified in February 2026, when access from Syrian connections redirected to a dedicated sanctions page citing U.S. sanctions. A community volunteer contacted the company in April 2026, but the same day the company declined to restore access, explaining that it lacks a way to screen individual users against U.S. sanctions lists and will keep blocking Syria until a reliable verification method exists. No resolution yet.
Declined
Basecamp's support team responded via support@basecamp.com with a substantive human reply declining the unblocking request. The company acknowledged that broad restrictions on Syria have changed over time, but stated that U.S. companies remain legally obligated to ensure they are not doing business ...
Contacted Company
A community volunteer emailed Basecamp's privacy and support teams at privacy@37signals.com and support@37signals.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 lifting of U.S. and EU sanctions, linked to OFAC documentation and the UnblockSyr...
Verified
Community testing confirmed that Basecamp remains blocked in Syria. Accessing basecamp.com from a Syrian IP redirects to a dedicated sanctions page at basecamp.com/sanctions displaying: "Use restricted — You're unable to access Basecamp due to U.S. sanctions placed on the country you're currently in...
Need Help with Basecamp?
If you're experiencing issues accessing Basecamp in Syria, you can reach out to their support team directly.
Work at 37signals? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside 37signals can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, Basecamp is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Basecamp directly to request they restore access for Syrian users.