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BlockedDeclined

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Declined

Basecamp's support team responded via support@basecamp.com with a substantive human reply declining the unblocking request. The company acknowledged that broad restrictions on Syria have changed over time, but stated that U.S. companies remain legally obligated to ensure they are not doing business ...

Contacted Company

A community volunteer emailed Basecamp's privacy and support teams at privacy@37signals.com and support@37signals.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 lifting of U.S. and EU sanctions, linked to OFAC documentation and the UnblockSyr...

Verified

Community testing confirmed that Basecamp remains blocked in Syria. Accessing basecamp.com from a Syrian IP redirects to a dedicated sanctions page at basecamp.com/sanctions displaying: "Use restricted — You're unable to access Basecamp due to U.S. sanctions placed on the country you're currently in...

Work at Basecamp? Know someone who does?

You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Basecamp or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.

View Legal Resources

Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.

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