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Airtable
Flexible low-code platform combining spreadsheets with database power for team workflows
Project ManagementBusiness Software
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Asana
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Project management platform for teams to plan, organize, and track work together
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Progress Timeline
Company Responded
Asana's support team provided a second response, this time from a new representative. She confirmed that the request has been escalated to the relevant team and that she will follow up with an update. This marks a handoff from the initial support representative (who had escalated it within the depar...
Under Company Review
Asana's support team responded to the follow-up, acknowledging the documentation provided about the sanctions lift. The representative confirmed the request has been escalated to another department for further review and consideration.
Contacted Company
A community volunteer sent a direct email to Asana's executive leadership, requesting attention on restoring access for Syrian users. The email highlighted the recent OFAC and EU sanctions lift and asked for a formal compliance review.
Follow-up Sent
A community volunteer sent a follow-up reply to Asana support challenging the embargo claim, citing the OFAC General License and EU sanctions lift. The volunteer shared links to official U.S. Treasury and EU documentation, as well as the UnblockSyria platform as evidence that major companies like Me...
Company Responded
Asana's support team responded to the access request, stating that Syria remains on Asana's embargoed countries list and that the company cannot provide access or services to users in Syria at this time.
Contacted Company
A community volunteer contacted Asana's support team requesting restoration of access for users in Syria. The inquiry was assigned a case number and referenced the recent lifting of U.S. and EU sanctions on Syria.
Verified
Multiple community members verified that Asana is partially accessible in Syria. The marketing website at asana.com loads fully (landing page, navigation, account creation flow). However, the core application at app.asana.com is blocked with the message: "Asana isn't available in your location. Due ...
Verified
Community member verified that Asana is now fully accessible from Syria. Screenshot shows the asana.com homepage loading completely on mobile (Android, Chrome) over MTN 4G+ in Aleppo, with "Get started" and "View demo" buttons, product preview, and no block page or sanctions message. Previously bloc...
Evidence Added
Work at Asana? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Asana or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Asana Support:
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