Udemy

Udemy gave the instructor the same boilerplate reply it has used since February: aware of the changes, but restrictions on Syria remain in place.

A Udemy instructor wrote to the company on his own initiative after noticing growing enrollment attempts from Syrian students, asking whether the Syria restriction would be reconsidered.

Udemy's escalations team gave a first substantive answer: its technology, payment and content partners still prohibit Syria operations, and the legal environment remains too fluid to lift the block yet.

After a volunteer pushed back on the boilerplate reply, Udemy forwarded the case to its Escalations Team for further review.

Each time, Udemy replied with the same message: it is aware of the sanctions changes but its policy toward restricted countries, including Syria, has not changed.

Between March and August 2026, several community volunteers separately wrote to Udemy's legal and policy teams, citing the same sanctions relief and asking it to reconsider the Syria block.

Udemy replied with its standard message: aware of the sanctions changes, but restrictions and account suspensions for Syria continue.

UnblockSyria's co-founder sent a second, more detailed official request, describing Udemy's practice of disabling the accounts of Syrian users who asked about the block and noting that competing education platforms had already restored access.

A community member started a Change.org petition asking Udemy to lift its Syria block, gathering over 400 signatures.

A community member confirmed via a DSL connection that Udemy is fully blocked in Syria, with a screenshot as evidence.

Udemy replied that despite the sanctions changes, its policy toward restricted countries including Syria is unchanged and account suspensions continue.

UnblockSyria's co-founder wrote to Udemy's legal and policy teams asking it to review its Syria IP restriction in light of the 2025 US and EU sanctions relief, noting peer platforms had already restored access.

A community member forwarded a Udemy support exchange in which the company disabled their account and stated it does not support customers in restricted countries including Syria.