# Zendesk (زينديسك)

> Zendesk is accessible in Syria, as of 2026-08-10.

- Status: accessible
- Outreach: Contacted
- Company: [Zendesk](https://unblocksyria.com/en/companies/zendesk.md)
- Categories: Customer Support, Business Software, CRM & Sales
- Official site: https://www.zendesk.com
- Community votes: 6
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/zendesk

## About

Customer service and support platform with ticketing, live chat, and help desk tools

## Activity summary

Accessible in Syria. A community volunteer contacted the company in February 2026 to confirm access for Syrian users, and a support ticket was opened. In March 2026 a community correction suggested the company may be introducing partial geographic restrictions, but it was unverified and the service currently remains accessible.

## Community reports

- 2026-03-20 — Note. A correction was submitted by what appears to be a Zendesk employee (based on the submitter's corporate email domain) indicating that the service is not fully open. The submitter noted that geofencing is being implemented to comply with identified areas, and restrictive beneficial owner screening is being put in place. No evidence was provided with the submission. The correction was rejected per platform policy (no evidence), but the claim is noteworthy given the submitter's apparent affiliation.
- 2026-02-23 — Contacted Company. A community volunteer contacted Zendesk via their web chat support portal, requesting that service access be enabled for users in Syria. After interacting with Zendesk's AI agent (Zea), the request was routed to the technical support team with a 1-2 business day response time. The volunteer submitted the standard unblocking request referencing the December 2025 U.S. Treasury sanctions lift and OFAC documentation. Zendesk support ticket #14420042 was created.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/zendesk?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/zendesk/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/zendesk
- Other languages: https://unblocksyria.com/ar/services/zendesk.md, https://unblocksyria.com/ku/services/zendesk.md