# Ubiquiti (يوبيكويتي)

> Ubiquiti is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Ubiquiti](https://unblocksyria.com/en/companies/ubiquiti.md)
- Categories: IT & Network Management, Consumer Devices, Retail & Brand Stores, Smart Home & IoT
- Official site: https://ui.com
- Community votes: 18
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/ubiquiti

## About

Networking technology company making wireless, routing, and enterprise network hardware

## Activity summary

Blocked in Syria, with community testing in May 2026 showing the main site and community forum returning an Amazon CloudFront geo-block while the support subdomain still loads. After outreach from the team and from a humanitarian organisation that lost remote access to its UniFi consoles, the company's legal team refused in June 2026, citing U.S. export regulations that still cover Syria. A community volunteer pressed the case again in August 2026.

## Official timeline

- 2026-02-09 — Contacted Company. Outreach email sent to Ubiquiti at compliance@ui.com and legal@ui.com requesting review of Syria IP restrictions for Ubiquiti under the current post-sanctions legal framework.

## Community reports

- 2026-08-03 — Follow-up Sent. A community volunteer emailed Ubiquiti at legal@ui.com, dataprotection@ui.com and compliance@ui.com asking the company to lift the country-level block across its ecosystem. The email documented that traffic from Syrian IP addresses is dropped with an Amazon CloudFront 403 error stating the distribution is configured to block access from the visitor's country, affecting ui.com, UI account management, the UniFi Site Manager and the firmware and software download repositories. It argued that Ubiquiti's own export control policy excludes utilities, educational bodies, civil health organisations and industrial firms from the restricted government end-user definition, and asked the company to replace the blanket geofence with screening against the Specially Designated Nationals list. This follows the company's refusal in June, which cited US export regulations.
- 2026-06-09 — Declined. Ubiquiti's legal team responded declining to restore services for Syria. The reply stated that Ubiquiti's products, software, cloud functionality, and technical support remain subject to U.S. Export Administration Regulations (EAR), that Syria remains subject to those restrictions, and that Ubiquiti's offerings may not be sold, exported, or otherwise provided to Syria unless authorized under applicable U.S. law. The team noted it continues to monitor regulatory developments but cited no change to its current position. This is a substantive human response, not an automated reply.
- 2026-06-07 — Contacted Company. An IT officer at an international humanitarian organization operating in Syria emailed Ubiquiti's legal team at legal@ui.com requesting restoration of UniFi cloud services and Remote Access. The organization reported losing all remote access to its UniFi consoles due to a cloud-level geo-block on Syria, and cited updated U.S. export-control provisions (EAR License Exception GOV) and the resumption of services by major U.S. technology companies.
- 2026-05-02 — Verified. Community testing from Syria on MTN and Tarassul ISPs confirmed that ui.com and community.ui.com remain blocked. Both domains return an Amazon CloudFront 403 ERROR page stating the distribution is configured to block access from the visitor's country. The help.ui.com support subdomain loads normally, indicating the geo-block is scoped to the main marketing site and community forum rather than support resources. (evidence: https://api.unblocksyria.com/files/evidence/rmlig5mdrztccqscwuc5m05p/ski3yg461nsaghs6kehu2nec-1000076680.png, https://api.unblocksyria.com/files/evidence/p9d80cayo3m9bpnxb09uoz4g/vbsrp4xgnrq6hriv3jq4ay3p-1000076713.png, https://api.unblocksyria.com/files/evidence/nriu7k9omhnnq8rbuwgnt4ns/w3e13ka9nspyltsjegsj46g0-1000076715.png)
- 2026-02-01 — Evidence Added. (evidence: https://api.unblocksyria.com/files/evidence/yhrlcqlntiionvq60r43z0jr/dahgznri8m546yhkjqvmss0b-c0ioqr0q9sqrw5nnm5tfh9np-screenshot-2026-01-30-at-14.16.16.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/ubiquiti?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/ubiquiti/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/ubiquiti
- Other languages: https://unblocksyria.com/ar/services/ubiquiti.md, https://unblocksyria.com/ku/services/ubiquiti.md