# TeamViewer (تيم فيور)

> TeamViewer is currently blocked in Syria, as of 2026-08-27.

- Status: blocked
- Outreach: Contacted
- Company: [TeamViewer](https://unblocksyria.com/en/companies/teamviewer.md)
- Categories: IT & Network Management, Customer Support
- Official site: https://www.teamviewer.com/
- Community votes: 66
- Last updated: 2026-08-27
- Page: https://unblocksyria.com/en/services/teamviewer

## About

Remote desktop access and IT support software for secure connections

## Activity summary

Blocked in Syria, where the remote-access app fails to connect from Syrian networks unless a VPN is used, as reported in January 2026. The team and community volunteers contacted the company starting February 2026; support opened a review but asked for account details that blocked users cannot provide, and a further outreach was sent in April 2026 with no resolution yet.

## Official timeline

- 2026-02-09 — Contacted Company. Outreach email sent to TeamViewer at legal@teamviewer.com requesting review of Syria IP restrictions for TeamViewer under the current post-sanctions legal framework.

## Community reports

- 2026-04-23 — Contacted Company. A community volunteer emailed TeamViewer's support, sales, legal, and privacy teams at support@teamviewer.com, sales@teamviewer.com, legal@teamviewer.com, and privacy@teamviewer.com requesting a review of current service restrictions affecting users in Syria. The email referenced the U.S. Treasury announcement and OFAC's sanctions programs overview, linked to supporting documentation from unblocksyria.com/resources, and highlighted that competitor AnyDesk has already resumed services in Syria under the current regulatory environment. The volunteer emphasized TeamViewer's historical role as a widely used remote access tool for work, education, and technical support in Syria.
- 2026-02-10 — Under Company Review. A community member contacted TeamViewer support about Syria access restrictions. TeamViewer's support team responded and is reviewing the information provided, requesting additional account details to proceed with the inquiry.
- 2026-01-21 — Investigated. Using a personal TeamViewer account to remotely help family in Syria, the QuickSupport app stalls and never displays a Connection ID. The ID appears only after enabling a VPN, after which the connection works.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/teamviewer?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/teamviewer/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/teamviewer
- Other languages: https://unblocksyria.com/ar/services/teamviewer.md, https://unblocksyria.com/ku/services/teamviewer.md