# RedotPay (ريدوت باي)

> RedotPay is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [RedotPay](https://unblocksyria.com/en/companies/redotpay.md)
- Categories: Payment Services, Crypto Wallets, Cryptocurrency Exchanges, Digital Wallets
- Official site: https://redotpay.com
- Community votes: 78
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/redotpay

## About

Crypto payment and card platform for spending digital assets like fiat currency

## Activity summary

Blocked in Syria. A community volunteer contacted the company in March 2026 requesting access for users in Syria, citing the lifting of sanctions, but the support team issued a templated decline stating it does not serve Syria. The volunteer then escalated with a follow-up to the legal team in April 2026, with no resolution so far.

## Community reports

- 2026-04-01 — Follow-up Sent. A community volunteer sent a follow-up outreach to RedotPay's legal team at legal@redotpay.com, two days after the initial outreach to support@redotpay.com received a templated decline. The email referenced the lifting of U.S. and EU sanctions on Syria, included links to official OFAC documentation, and attached supporting materials from unblocksyria.com/resources. By targeting the legal department directly, this follow-up escalates the request beyond the support channel that issued the standard decline.
- 2026-03-31 — Company Responded. RedotPay's support team responded to the unblocking request via support@redotpay.com within 18 minutes. The response stated that RedotPay does not currently provide services to Syria and directed to their unsupported countries list. The reply came from a named support agent through Intercom, using a templated response. While delivered by a human agent, the response was a standard decline with no indication of further review.
- 2026-03-31 — Contacted Company. A community volunteer emailed RedotPay's support team at support@redotpay.com requesting that service access be enabled for users in Syria. The email referenced the lifting of U.S. and EU sanctions on Syria and included links to official OFAC documentation and resources from unblocksyria.com.
- 2026-01-25 — Evidence Added. (evidence: https://api.unblocksyria.com/files/evidence/f53gvab9wk58qybm6xn0zs2o/l7tkn0gzolw1fxnaf4jfz1wu-ov2vv3sk828m7xf0nuhk9jwc-screenshot-20260124-162148.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/redotpay?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/redotpay/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/redotpay
- Other languages: https://unblocksyria.com/ar/services/redotpay.md, https://unblocksyria.com/ku/services/redotpay.md