# Rebtel (ريبتل)

> Rebtel is currently blocked in Syria, as of 2026-09-05.

- Status: blocked
- Outreach: In Review
- Company: [Rebtel](https://unblocksyria.com/en/companies/rebtel.md)
- Categories: Phone Numbers & eSIM, Video Calling
- Official site: https://www.rebtel.com
- Community votes: 2
- Last updated: 2026-09-05
- Page: https://unblocksyria.com/en/services/rebtel

## About

International calling app and mobile top-up service aimed at people calling family abroad.

## Activity summary

Blocked in Syria: sign-up and login are unavailable for +963 numbers. Rebtel escalated the request to its legal, compliance and risk teams in August 2026, then confirmed in September that the restriction rests on internal risk considerations rather than a legal prohibition, and attached the request to an ongoing policy review.

## Community reports

- 2026-09-02 — Company Responded. Rebtel confirmed the restriction stays for now, but said the suggestion of targeted controls in place of a country-wide block had been formally attached to its ongoing policy review, with no timeframe offered.
- 2026-09-02 — Follow-up Sent. The volunteer replied that since the basis is internal risk rather than a blanket legal prohibition, Rebtel could address it through targeted controls, fraud prevention, verification and sanctions screening instead of a country-wide block.
- 2026-09-02 — Declined. The specialist team answered that it still cannot lift the Syria-wide sign-up and login restriction, attributing it to internal risk considerations and past negative experience with the route rather than to a legal prohibition.
- 2026-08-29 — Escalated. Rebtel support forwarded the request to a supervisor and to its legal, compliance, risk and policy teams, and kept the ticket open pending their response.
- 2026-08-29 — Contacted Company. A community volunteer asked Rebtel to review the Syria-wide sign-up and login restriction listed in its help centre, and to say whether it rests on a law, a telecom or identity-verification provider, or Rebtel's own risk policy.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/rebtel?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/rebtel/timeline-entries?locale=en
- HTML: https://unblocksyria.com/en/services/rebtel
- Other languages: https://unblocksyria.com/ar/services/rebtel.md, https://unblocksyria.com/ku/services/rebtel.md