# Norton (نورتون)

> Norton is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Gen Digital](https://unblocksyria.com/en/companies/gen-digital.md)
- Categories: Antivirus & Endpoint Protection, Password Managers, VPN Services
- Official site: https://us.norton.com
- Community votes: 16
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/norton

## About

Antivirus and cybersecurity suite with malware protection and identity theft prevention

## Activity summary

Blocked in Syria. A community volunteer contacted the company through live chat in February 2026 and sent a follow-up; the company acknowledged the request, said access is restricted for compliance reasons, and promised to resume service once it receives the required clearance, without giving a timeline. No resolution yet.

## Community reports

- 2026-02-16 — Follow-up Sent. A community volunteer sent a follow-up outreach email to Gen Digital (Norton's parent company) at press@gendigital.com, investorrelations@gendigital.com, and dmca@gendigital.com, escalating the request to restore access for Syrian users. The email referenced ongoing blocking issues and the 2025 sanctions lift.
- 2026-02-16 — Company Responded. Norton human support agent responded via live chat. The agent acknowledged the concern and stated that "Norton services are restricted in certain regions due to compliance requirements." When informed that the US Treasury lifted all sanctions, the agent said Norton "must follow official compliance guidelines and regulatory updates before we can resume services in any region." The agent could not provide a definite timeline but assured that "once Norton receives the required clearance, services in Syria will be resumed." The request was noted internally.
- 2026-02-16 — Contacted Company. A community volunteer initiated a live chat with Norton Support to request unblocking services in Syria. After navigating past the AI virtual assistant, the volunteer was transferred to a human support agent. The volunteer explained that Syria needs Norton's security products and that all US sanctions on Syria have been lifted.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/norton?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/norton/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/norton
- Other languages: https://unblocksyria.com/ar/services/norton.md, https://unblocksyria.com/ku/services/norton.md