# New Relic (نيو ريليك)

> New Relic is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Declined
- Company: [New Relic](https://unblocksyria.com/en/companies/new-relic.md)
- Categories: Observability & Monitoring
- Official site: https://newrelic.com
- Community votes: 3
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/new-relic

## About

Full-stack observability platform for application performance monitoring, error tracking, and infrastructure

## Activity summary

Blocked in Syria, verified by community testing in March 2026 showing the site returns an HTTP 403 page stating the service is not available in the region from Syrian IP addresses. The team sent official outreach in April 2026, but the company declined to restore access, citing ongoing U.S. BIS restrictions on certain software.

## Official timeline

- 2026-04-22 — Declined. New Relic's AUP Team responded to the unblocking request via aup@newrelic.com, declining to unblock access to the New Relic platform in Syria at this time. The response cited ongoing restrictions imposed on certain types of software by the U.S. Bureau of Industry and Security (BIS) as the reason for continued blocking. The team acknowledged the updated regulatory landscape provided in our outreach but stated that their current compliance posture necessitates maintaining the restrictions. They indicated they will continue to monitor ongoing developments and guidance from BIS and OFAC. This is a human response that engages with the sanctions context but declines to act on it.
- 2026-04-11 — Contacted Company. Official outreach email sent to privacy@newrelic.com requesting review of Syria IP restrictions under the current OFAC and BIS framework.

## Community reports

- 2026-03-04 — Investigated. Community testing confirmed that New Relic is completely blocked in Syria. Accessing newrelic.com returns a plain text message: "Sorry, our service is currently not available in your region." The server responds with HTTP 403 Forbidden on the main domain and favicon. No content loads — the entire site is inaccessible from Syrian IPs. (evidence: https://api.unblocksyria.com/files/evidence/mjemusodnpmr0vje9jmuwcmx/ww8vcz4pybtny0q96rfvjhs5-screenshot-2026-03-04-at-11.51.20.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/new-relic?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/new-relic/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/new-relic
- Other languages: https://unblocksyria.com/ar/services/new-relic.md, https://unblocksyria.com/ku/services/new-relic.md