# MongoDB (مونغو دي بي)

> MongoDB is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [MongoDB](https://unblocksyria.com/en/companies/mongodb.md)
- Categories: Databases, Cloud Hosting, Developer Tools
- Official site: https://mongodb.com
- Community votes: 54
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/mongodb

## About

Cloud database platform with document storage, search, and real-time analytics

## Activity summary

Blocked in Syria, verified by a community report in February 2026 that showed a country level CloudFront 403 error blocking all access to the documentation, Atlas, and developer resources. The team reached out to the company in March 2026 and, after the first address returned only an automated responder, resent the request to the company's recommended contact. Only an automated acknowledgment was received; no substantive review and no resolution yet.

## Official timeline

- 2026-03-31 — Follow-up Sent. The original outreach email sent to privacy@mongodb.com on March 30 reached only an automated privacy team responder that does not handle access or compliance inquiries. A corrected outreach was resent from corporateaffairs@unblocksyria.com to privacy-team@mongodb.com, the address recommended by MongoDB's own auto-reply for non-standard privacy inquiries. The email detailed MongoDB's CloudFront 403 country-level geo-restriction blocking all Syrian access to documentation, Atlas, and developer resources, and cited Firebase, Supabase, Vercel, and GitHub as accessible peers.
- 2026-03-31 — Contacted Company. Official outreach to privacy@mongodb.com. CloudFront 403 country-level geo-restriction. Firebase, Supabase, Vercel accessible developer tool and cloud hosting peers.
- 2026-03-30 — Company Responded. MongoDB's Privacy Team sent an automated reply from privacy+noreply@10gen.com in response to the outreach. The reply directed to MongoDB's Privacy Hub for standard data protection inquiries and stated that privacy-related inquiries not addressed by their standard resources should be directed to privacy-team@mongodb.com. The response did not acknowledge the Syria access request specifically. The response appears to be an automated acknowledgment rather than a substantive review.

## Community reports

- 2026-02-15 — Investigated. Community member reported mongodb.com as blocked from Syria. Testing on mobile (iPhone, Safari, 4G) from Damascus showed a 403 CloudFront error: "The Amazon CloudFront distribution is configured to block access from your country." The block is a country-level geo-restriction enforced via Amazon CloudFront CDN. (evidence: https://api.unblocksyria.com/files/evidence/y0iqnnsii0j9p2ize58hxsts/zx260m0wv65og81w35bcrcg8-9b9d6105-b580-45b2-aba2-b7aa007d0303.jpeg)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/mongodb?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/mongodb/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/mongodb
- Other languages: https://unblocksyria.com/ar/services/mongodb.md, https://unblocksyria.com/ku/services/mongodb.md