# Microsoft Azure (مايكروسوفت أزور)

> Microsoft Azure is restricted in Syria, as of 2026-08-10.

- Status: restricted
- Outreach: In Review
- Company: [Microsoft](https://unblocksyria.com/en/companies/microsoft.md)
- Categories: Cloud Hosting, AI Infrastructure & Platforms, API Services, CDN & Edge Networks, CI/CD & DevOps, Cloud Storage, Databases, Identity & Authentication, Observability & Monitoring, Web Hosting
- Official site: https://azure.microsoft.com
- Community votes: 53
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/microsoft-azure

## About

Cloud computing platform offering hosting, databases, AI, and enterprise services

## Activity summary

Restricted for users in Syria, verified in February 2026: the portal and documentation are reachable, but Syria is absent from the country dropdown during account creation, preventing Syrian users from signing up. A community volunteer contacted the company in May 2026 citing the lifting of sanctions; the company replied at engineer and manager level, but reaffirmed that Syria is not a supported billing region and deferred any change to internal compliance review with no timeline.

## Community reports

- 2026-05-25 — Company Responded. Following the May 22 closure of the Syria billing-geography support case, a manager from Microsoft Azure's Billing and Subscription Management team sent a follow-up to the community volunteer via supportmail@techsupport.microsoft.com. The manager apologized for the inconvenience experienced while exploring Azure, acknowledged that the volunteer had attempted to sign up for Azure by selecting Syria as the country or region, and reaffirmed appreciation for the interest in Azure cloud services. Consistent with the earlier support-engineer response and the case closure, the follow-up reaffirmed Azure's existing position that Syria is not currently available as a supported country or region, and acknowledged the recent regulatory changes while deferring to internal legal and compliance review with no committed timeline. This is a human, manager-level response that reflects continued engagement rather than a new commitment.
- 2026-05-22 — Note. Microsoft Azure Billing Support formally closed the Syria billing-geography support case on May 22, marking it resolved after the community volunteer confirmed the support-side query could be archived. The closure reaffirmed that Syria remains unsupported as a billing geography for self-service Azure subscription creation and that this cannot be overridden at the platform level, while stating that the feedback has been noted and forwarded to internal legal, compliance, and policy teams for ongoing review with no committed timeline. The volunteer noted that the regional availability review continues separately through Microsoft's internal engineering and compliance process and the public Azure feedback portal.
- 2026-05-21 — Follow-up Sent. The community volunteer replied to Microsoft Azure Support's follow-up confirming receipt and thanked the engineering team referral. The volunteer also submitted the same Syria country/region feedback through Microsoft's official Azure community feedback portal at feedback.azure.com and shared the public idea URL for community voting and visibility: https://feedback.azure.com/d365community/idea/7cd0690f-1855-f111-89e7-002248530461. The volunteer asked that the Unblock Syria team add this feedback link to the public service record so the community can vote and amplify the request.
- 2026-05-19 — Follow-up Sent. The community volunteer replied requesting that the case be forwarded to relevant Microsoft internal teams including legal, compliance, sanctions, policy, and Azure regional availability teams. The follow-up emphasized that many legitimate Syrian developers, businesses, NGOs, and organizations want to use Azure transparently with correct geographic and billing information instead of relying on indirect workarounds. Microsoft's Support Engineer responded later the same day confirming the feedback would be shared with the engineering team and provided the Azure feedback portal link.
- 2026-05-19 — Company Responded. Microsoft Azure Billing Support responded via supportmail@techsupport.microsoft.com with a detailed human reply from a Support Engineer in the Azure Billing and Subscription Management team. The response stated that Syria is currently not supported as a billing geography for self-service Azure subscription creation through the Azure portal, and that this cannot be manually overridden at the platform level. The response acknowledged the recent OFAC and EU regulatory updates but stated that any changes require comprehensive internal review and validation before being reflected in Azure platform availability. Microsoft confirmed the feedback has been noted and is reviewed by internal teams including legal, compliance, and policy groups, but did not commit to a timeline. As an interim workaround, Microsoft suggested using a credit card associated with a supported region.
- 2026-05-19 — Contacted Company. A community volunteer emailed Microsoft Azure's export controls team at eccn@microsoft.com requesting that Syria be added back as a supported country/region for account registration, billing profile configuration, organization onboarding, subscription management, and Azure support and compliance verification. The email cited the OFAC executive order of June 30, 2025 revoking the main Syria sanctions executive orders effective July 1, 2025, and the EU Council's May 2025 decision lifting economic sanctions on Syria, while acknowledging that targeted measures remain. The request highlighted that the country/region selection during Azure account creation does not include Syria, forcing Syrian users into VPNs and unofficial workarounds. The corporateaffairs@unblocksyria.com address was CC'd.
- 2026-02-28 — Investigated. Community testing revealed that while Microsoft Azure's main portal and documentation are accessible from Syria, the platform does not include Syria in its country/region selection dropdown during account creation and service configuration. The list jumps directly from "Saudi Arabia" to "Senegal," effectively preventing Syrian users from registering new Azure accounts or configuring services with a Syrian address. Status updated from accessible to restricted. (evidence: https://api.unblocksyria.com/files/evidence/sszmgfzomcw91j9w8sbp1olx/gtdef914wrkgchqq9c6fa4c0-1000051097.jpg)
- 2026-01-21 — Verified. Community report from Syria confirms Microsoft Azure is accessible and functioning normally without a VPN. Previously listed as blocked.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/microsoft-azure?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/microsoft-azure/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/microsoft-azure
- Other languages: https://unblocksyria.com/ar/services/microsoft-azure.md, https://unblocksyria.com/ku/services/microsoft-azure.md