# Loom (لووم)

> Loom is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Atlassian](https://unblocksyria.com/en/companies/atlassian.md)
- Categories: Team Communication, File Sharing & Transfer, Utilities & System Tools, Video Editing
- Official site: https://www.loom.com
- Community votes: 10
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/loom

## About

Video messaging tool for recording and sharing screen and camera recordings

## Activity summary

Blocked in Syria, confirmed by community reports in February 2026. The company was contacted in February and the request was escalated to its legal and compliance team. In March the company explained that its decision is delayed because sanctions and export controls from the US, Australia, and the EU still apply, and confirmed it is reviewing service availability across these jurisdictions. No resolution yet.

## Official timeline

- 2026-03-31 — Follow-up Sent. Named in official follow-up email to Atlassian (BBS-244967 thread) as a blocked Atlassian product alongside Jira, Bitbucket, and Trello. The email specifically noted that Loom's internal team is already reviewing access restoration.

## Community reports

- 2026-03-11 — Company Responded. Atlassian's support team provided a detailed update on Loom's Syria access request via ticket LOOM-37375. The response acknowledged that recent U.S. export control changes are generally more permissive, but noted that restrictions remain under U.S. law and that other key regimes — including Australia and the European Union — continue to impose sanctions and export controls on Syria. Atlassian confirmed it is currently reviewing its position on service availability in Syria across these multiple jurisdictions. This is a substantive human response explaining the multi-jurisdictional complexity delaying their decision.
- 2026-02-26 — Company Responded. Loom's support team confirmed they are reviewing recent sanctions changes for Syria and expect to provide an update by next week.
- 2026-02-16 — Company Responded. A new Loom support engineer has been assigned to the Syria access request. The engineer confirmed they have already reached out to their internal team to verify the current status of the sanctions and will keep the community member updated with any new information. This indicates continued active engagement from Loom's support team on this matter.
- 2026-02-14 — Under Company Review. Loom confirmed the request has been escalated to their legal and compliance team to evaluate whether their Syria access policy can be updated. A follow-up was sent with references to the U.S. Treasury OFAC sanctions removal announcement and documentation from unblocksyria.com/resources.
- 2026-02-14 — Company Responded. Loom's support team responded to the outreach request. Their internal sanctions compliance policy currently still treats Syria as a blocked location, but the request and all supporting documentation have been forwarded to their internal legal and compliance team for review.
- 2026-02-12 — Verified. Community verification from Syria: Loom confirmed still blocked. (evidence: https://api.unblocksyria.com/files/evidence/h3x1fcxjxkzbwc8fcp1xg9bi/wltxwegdsmcvrbsl7z2oq857-loom.png)
- 2026-02-12 — Contacted Company. Community member reached out to Loom regarding service access for users in Syria. Awaiting response from the company. (evidence: https://api.unblocksyria.com/files/evidence/vyh3j213vslmzp0k8mcuhbqr/ts2eb21sm5zdc7rjezwefjfp-cleanshot-2026-02-12-at-17.51.07.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/loom?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/loom/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/loom
- Other languages: https://unblocksyria.com/ar/services/loom.md, https://unblocksyria.com/ku/services/loom.md