# JetBrains (جيت برينز)

> JetBrains is restricted in Syria, as of 2026-08-10.

- Status: restricted
- Outreach: In Review
- Company: [JetBrains](https://unblocksyria.com/en/companies/jetbrains.md)
- Categories: IDEs & Code Editors, AI Coding, CI/CD & DevOps, Developer Tools, Project Management
- Official site: https://www.jetbrains.com
- Community votes: 53
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/jetbrains

## About

Professional IDEs and developer tools for Java, Python, Kotlin, and more

## Activity summary

Restricted for users in Syria, where browsing works but downloads and purchases are blocked, confirmed by community reports in February 2026. The team contacted the company in February 2026, and its Legal Department opened a compliance review that remains active, acknowledging its policy predates the lifting of sanctions. However, on several separate community tickets the company issued repeated standard declines citing export control restrictions, and no resolution has been reached.

## Official timeline

- 2026-05-18 — Company Responded. JetBrains' Legal Department responded to our March 31 follow-up via compliance@jetbrains.com. The response confirmed that the correspondence had been received and forwarded to the relevant JetBrains team for review, and acknowledged this is a follow-up to the earlier exchange. The reply emphasized that JetBrains monitors developments in the applicable sanctions and export control frameworks on an ongoing basis, including any changes to U.S. OFAC, BIS, and EU regulations that may be relevant. No specific timeline or commitment was provided. This is a human response from a named legal representative confirming the official compliance review track remains active.
- 2026-04-11 — Follow-up Sent. A new official follow-up outreach email was sent to JetBrains' compliance team at compliance@jetbrains.com, opening a new support ticket. This is the latest in a series of contacts with JetBrains regarding Syria access restrictions, following the April 1 decline on a community ticket and the April 3 pushback from a community volunteer. The official compliance review track with JetBrains' Legal Department remains separately active.
- 2026-04-11 — Company Responded. JetBrains' compliance team responded to the new follow-up outreach via an automated email from compliance@jetbrains.com. The response confirmed receipt of the request on a new support ticket and stated it is being reviewed by the support team. No timeline or specific acknowledgment of the Syria access issue was provided. The response appears to be an automated acknowledgment rather than a human review.
- 2026-03-31 — Follow-up Sent. Official follow-up to compliance@jetbrains.com. Third contact with JetBrains Legal. Cited GitHub, Postman, Replit, Vercel as accessible peers. 18/100 dev tools accessible.
- 2026-03-04 — Company Responded. JetBrains' Legal Department responded to our February 15 follow-up via compliance@jetbrains.com. The response acknowledged the additional information provided — including the EU sanctions revision, the narrowed request scope for individual developers, and the 13 tracked JetBrains products — and confirmed it will be taken into consideration. This is a human response, not an automated acknowledgment, indicating the legal and compliance review remains active. No specific timeline or next steps were provided.
- 2026-02-15 — Note. JetBrains sent a second automated reminder (Feb 15) that the compliance review request is still pending and awaiting our feedback. The legal and compliance review initiated by the Legal Department on Feb 10 remains open. JetBrains is waiting for our response before proceeding.
- 2026-02-10 — Under Company Review. JetBrains Legal Department responded to our outreach, acknowledging that their current policy categorizing Syria as export-sensitive was last updated before the lifting of U.S. sanctions and may not reflect the current legal framework. A review by their legal and compliance teams has been initiated to assess the possibility of adjusting IP restrictions. JetBrains committed to keeping us updated on any changes or decisions.
- 2026-02-09 — Contacted Company. Outreach email sent to JetBrains at compliance@jetbrains.com and legal@jetbrains.com requesting review of Syria IP restrictions for JetBrains under the current post-sanctions legal framework.

## Community reports

- 2026-05-06 — Follow-up Sent. A community volunteer replied to JetBrains' May 6 decline via compliance@jetbrains.com, pushing back on the stated export control restrictions by citing the U.S. Department of Commerce's License Exception Syria Peace and Prosperity (SPP) effective September 2, 2025. The follow-up explained that License Exception SPP authorizes exports and re-exports of EAR99 items and certain civilian and commercial software, provided end users are not subject to sanctions, and asked whether JetBrains is considering enabling access for users in Syria who fall within the scope of the permitted exceptions and whether there are plans to update access restrictions in line with the new regulations. The corporateaffairs@unblocksyria.com address was CC'd.
- 2026-05-06 — Company Responded. JetBrains' Legal Department responded to the new community outreach via compliance@jetbrains.com with a standard decline. The response stated that JetBrains remains subject to export control and operational restrictions which currently do not allow processing sales to Syria, as outlined in their Export Control Policy, and that policies have not changed. This is a human response from a named legal representative, but reuses the same standard decline wording previously issued on multiple separate community tickets in March and April 2026, and does not engage with the December 2025 OFAC framework or the BIS License Exception SPP.
- 2026-05-06 — Contacted Company. A community volunteer emailed JetBrains' compliance team at compliance@jetbrains.com requesting that service access be enabled for users in Syria. The email cited the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo on Syria, the lifting of EU sanctions, the OFAC sanctions programs page, and supporting documentation from unblocksyria.com/resources, noting that several other companies have already enabled access. The corporateaffairs@unblocksyria.com address was CC'd.
- 2026-04-03 — Follow-up Sent. A community volunteer replied to JetBrains' April 1 decline on the compliance ticket, pushing back on the stated export control restrictions. The follow-up argued that based on the updated EU and U.S. regulatory framework, the current restrictions appear to be no longer legally required but rather a matter of internal policy alignment. The volunteer specifically requested that JetBrains lift Syria-related restrictions from internal policies and access controls, add Syria as a selectable country in account settings, and disclose whether JetBrains has initiated or plans to initiate a review process to align its Export Control Policy with the updated regulations.
- 2026-04-01 — Company Responded. JetBrains' Legal Department responded to a community volunteer's February 28 outreach via compliance@jetbrains.com with a standard decline. The response from the legal team stated that JetBrains remains subject to export control and operational restrictions that do not allow processing sales to Syria, as outlined in their Export Control Policy. The response added that policies have not changed and any future updates would be reflected in their legal documentation. This is a human response from a named legal representative, but uses the same standard decline wording previously issued on a separate community ticket in March 2026. Notably, this response is on a different support ticket from the official compliance review with a separate legal team member, which remains active.
- 2026-03-04 — Note. A separate member of JetBrains' Legal Department responded to an independent community outreach email via compliance@jetbrains.com with a standard decline, stating that JetBrains remains subject to export control and operational restrictions that currently do not allow processing sales to Syria. This response was on a different support ticket from the official compliance review, which remains active with a different Legal team member who confirmed the same day that additional information would be taken into consideration.
- 2026-02-28 — Follow-up Sent. A community volunteer sent an additional outreach email to JetBrains' community support team at community-support@jetbrains.com requesting access to JetBrains development tools for developers and students in Syria. The email highlighted the importance of tools like IntelliJ IDEA and PyCharm, referenced the December 2025 sanctions lift, and included links to OFAC guidance and unblocksyria.com/resources. This represents a separate community contact to a different JetBrains address while the official compliance review remains open.
- 2026-02-28 — Contacted Company. A community volunteer sent a detailed outreach email to JetBrains' compliance team at compliance@jetbrains.com requesting the removal of regional restrictions on PhpStorm and all JetBrains products for users in Syria. The email specifically requested enabling Plugin Marketplace access, lifting IP-based limitations, adding Syria as a selectable region in account settings, and restoring the ability to purchase subscriptions and redeem licenses. The email cited both the EU sanctions revision (relevant since JetBrains is headquartered in the Czech Republic) and the December 2025 OFAC guidance, with supporting documentation and screenshots illustrating current access restrictions.
- 2026-02-15 — Follow-up Sent. Follow-up reply sent to JetBrains Legal Team to keep the compliance review active. The email provided additional context not included in the original outreach: highlighted that the EU has also revised its Syria sanctions framework (relevant since JetBrains is headquartered in the Czech Republic), clarified that the request concerns individual professionals downloading development tools rather than commercial operations, and noted that 13 JetBrains products are tracked on the platform. Requested an estimated timeline for the review outcome.
- 2026-02-12 — Investigated. Community report from Syria: Full website browsing is available, but downloading files triggers a blocking message. This suggests the service is restricted rather than fully blocked. (evidence: https://api.unblocksyria.com/files/evidence/oult57q4so3epgwhe67m5hme/ywf00a9oe04uhl6eq8xo0ooc-screenshot-2026-02-12-165936.png)
- 2026-02-12 — Note. JetBrains Sales team responded to the community follow-up, reiterating that under their current Trade Control Policy they cannot offer services for use in Syria. However, they acknowledged the request and supporting materials will be considered in future compliance reviews. The Legal/Compliance team is separately conducting their own review.
- 2026-02-10 — Note. A community member followed up on JetBrains' initial decline, challenging the stated export control restrictions as factually outdated. They cited the full revocation of U.S. sanctions (Executive Order 14312, OFAC removal, Caesar Act repeal) and requested escalation to JetBrains' legal and compliance team for proper review.
- 2026-02-09 — Note. JetBrains compliance team acknowledged receipt of the request.
- 2026-02-06 — Declined. A community member contacted JetBrains Sales requesting access for Syria. JetBrains explicitly declined, stating they remain subject to export control restrictions that currently do not allow processing sales to Syria. They indicated their policies have not changed and referred to their Export Control Policy.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/jetbrains?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/jetbrains/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/jetbrains
- Other languages: https://unblocksyria.com/ar/services/jetbrains.md, https://unblocksyria.com/ku/services/jetbrains.md