# HP Support (دعم HP)

> HP Support is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [HP](https://unblocksyria.com/en/companies/hp.md)
- Categories: Consumer Devices, Customer Support, Utilities & System Tools
- Official site: https://support.hp.com
- Community votes: 19
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/hp-support

## About

HP's support portal for drivers, software downloads, and troubleshooting laptops and printers

## Activity summary

Blocked in Syria. A community report in February 2026 verified that the support site returns an Akamai CDN "Access Denied" error from Syrian connections. A community volunteer emailed the company in March 2026 noting the CDN-level block and asking that Syria be enabled. No response has been recorded, and the block remains in place.

## Community reports

- 2026-03-25 — Contacted Company. A community volunteer emailed HP's privacy, support, and legal teams at privacy@hp.com, support@hp.com, and legal@hp.com requesting that service access be enabled for users in Syria. The email referenced the lifting of the comprehensive trade embargo on Syria by both the United States and the European Union, included links to OFAC documentation, and attached supporting materials from unblocksyria.com/resources. The volunteer noted this appears to be a CDN-level block and requested confirmation on whether Syria can be onboarded.
- 2026-02-16 — Verified. Community report verified that HP Support is blocked in Syria. Accessing support.hp.com returns an Akamai CDN "Access Denied" error: "You don't have permission to access http://support.hp.com/us-en on this server." The error page references errors.edgesuite.net, confirming Akamai infrastructure is enforcing the block. Testing was done from Syria on Android. (evidence: https://api.unblocksyria.com/files/evidence/rrfczm7y3ck43nwv7uw8hvhn/zgh3allh3lpc0vu1fj3okwu4-screenshot-20260216-084154.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/hp-support?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/hp-support/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/hp-support
- Other languages: https://unblocksyria.com/ar/services/hp-support.md, https://unblocksyria.com/ku/services/hp-support.md