# HeyGen (هاي جين)

> HeyGen is restricted in Syria, as of 2026-08-10.

- Status: restricted
- Outreach: No Outreach
- Company: [HeyGen](https://unblocksyria.com/en/companies/heygen.md)
- Categories: AI Video Generation, AI Voice & Music, Translation
- Official site: https://www.heygen.com
- Community votes: 4
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/heygen

## About

AI-powered platform for creating videos with realistic digital avatars

## Activity summary

Restricted for users in Syria. Community testing in March 2026, repeated and independently verified, confirmed that the free tier works fully from Syria, including account creation and video generation, but upgrading to a paid plan fails because the payment provider geo-blocks Syrian connections. No outreach to the company has been made yet.

## Community reports

- 2026-03-05 — Verified. Independent community testing corroborated the restricted status of HeyGen. Testing from a mobile device on multiple Syrian ISPs confirmed that the free version works fully: the website loads (m.heygen.com), video creation succeeds (a 23-second, 4-scene video was generated), and content can be shared. Attempting to upgrade triggers an error page on HeyGen's settings page stating "Something went wrong — the payment provider cannot be reached." With a VPN, the Stripe payment page loads normally, confirming the restriction is Stripe-side geo-blocking of Syrian IPs. (evidence: https://api.unblocksyria.com/files/evidence/xe43je56r575sadfawmhmo53/snqbapv8ahqtwmlh2wqp71i5-1000141333.jpg, https://api.unblocksyria.com/files/evidence/urjb2wg5xsz9jweglxzvz30q/qj5ewj0yjr2k0r4qldf2i23l-1000141334.jpg, https://api.unblocksyria.com/files/evidence/jv8clumlvss9snlsvy53t7f7/zgjfz7kts57dhdwf9bhjz36s-1000141335.jpg, https://api.unblocksyria.com/files/evidence/jost82h238bqjbs8782hli71/kfxocqtnju1lvxapserzbwbv-1000141336.jpg)
- 2026-03-05 — Investigated. Community testing from a Syrian IP (178.52.46.213) confirmed that HeyGen is accessible for free-tier features but payment is blocked. The main website (heygen.com) loads normally, account creation and sign-in work, avatar creation completes successfully, and the Knowledge Base is fully accessible. However, attempting to upgrade to a paid plan redirects to Stripe checkout (checkout.stripe.com), which returns a "Something went wrong" error indicating the payment provider cannot be reached. This is consistent with Stripe blocking transactions from Syrian IPs. Status updated from unknown to restricted. (evidence: https://api.unblocksyria.com/files/evidence/slz3nzfnztogzgkzxa9grf4v/sc5byknt2hc9tyxbphpbc82c-screenshot-2026-03-05-at-11.11.52.png, https://api.unblocksyria.com/files/evidence/c9ypagmegctx8rautwfcq5ps/a84052uun4xm0spvbhqqhzqw-screenshot-2026-03-05-at-11.16.04.png, https://api.unblocksyria.com/files/evidence/k2p0xpjttdwz2q9l9c5psgfv/lohtqd2oxulterpww5ih5mc2-screenshot-2026-03-05-at-11.20.47.png, https://api.unblocksyria.com/files/evidence/jqnlxt9s828m5unsq5q68aed/y02zctaylrvpzeppfe8d6cei-screenshot-2026-03-05-at-11.21.50.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/heygen?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/heygen/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/heygen
- Other languages: https://unblocksyria.com/ar/services/heygen.md, https://unblocksyria.com/ku/services/heygen.md