# EA (إي إيه)

> EA is restricted in Syria, as of 2026-08-10.

- Status: restricted
- Outreach: Contacted
- Company: [Electronic Arts](https://unblocksyria.com/en/companies/electronic-arts.md)
- Categories: Game Publishers, Game Stores & Launchers, Multiplayer & Gaming Networks
- Official site: https://www.ea.com/
- Community votes: 190
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/ea

## About

Global video game publisher behind FIFA, The Sims, Battlefield, and more

## Activity summary

Restricted for users in Syria. After community reports in February 2026 found that the site loads but account creation, login, and online play return a service-restrictions error, the team contacted the company in February and March 2026 and sent follow-ups, but only an automated privacy-inbox reply came back. A community member separately raised the case with EA support in May 2026, who logged it as feedback with no resolution timeline. Community reports continue to confirm the restriction across networks.

## Official timeline

- 2026-03-31 — Company Responded. EA's Data Protection Officer responded to the official outreach via an automated email from dpo@ea.com. The response acknowledged receipt but noted that the DPO mailbox is specifically for privacy practices and EA's Privacy & Cookie Policy inquiries. The message listed various privacy-related actions (data access, account deletion, ban appeals) with no relevance to the sanctions compliance request. The response appears to be an automated acknowledgment from a privacy-focused inbox that may not route the unblocking request to the appropriate compliance or legal team.
- 2026-03-31 — Follow-up Sent. The original outreach email sent to privacy_policy@ea.com on March 30 bounced with a 550 delivery failure. A corrected outreach was resent from corporateaffairs@unblocksyria.com to dpo@ea.com, EA's Data Protection Officer address. The email detailed EA's partial accessibility from Syria, where the website loads but account creation is blocked with "Service limitations apply," and cited PUBG Mobile, Riot Games, Steam, and Roblox as fully accessible gaming peers.
- 2026-03-31 — Contacted Company. Official outreach email sent from corporateaffairs@unblocksyria.com to privacy_policy@ea.com. The email cited specific error codes (ACCESS_DENIED 100153) from verified evidence and named Steam, Riot Games, and Roblox as fully accessible gaming peers.

## Community reports

- 2026-05-30 — Contacted Company. A community member contacted EA's customer support via the live chat at help.ea.com to advocate for restoring access for users in Syria, referencing unblocksyria.com resources and noting that Syria has many console and PC players. The EA support agent acknowledged the request and indicated the issue would be documented in their case notes as bug/feedback for the game team to review, though no specific resolution timeline could be provided. The agent also suggested the EA Forums as a place for affected users to share experiences and upvote related posts. This outreach was conducted through a different channel than the prior email contacts with dpo@ea.com and privacy_policy@ea.com. (evidence: https://api.unblocksyria.com/files/evidence/sidqhca6fjaki6hc2qz1ybjv/qdsrf49l6as7851d16cz94bq-1000080300.jpg, https://api.unblocksyria.com/files/evidence/o8y86wkvyvecxz8hduk3kiur/x1eoylwr96np5mssg0zyvwdb-1000080310.jpg, https://api.unblocksyria.com/files/evidence/h4azn3vacu18o2fsvj7vh8eo/ldalncrxpud7exo79j1a5ow8-1000080312.jpg)
- 2026-05-28 — Verified. Community testing confirmed that EA's service restrictions remain in place for Syrian users. The EA login screen returns the Arabic-language error «لا يمكن إكمال طلبك. تُطبق قيود الخدمة» (Cannot complete your request. Service restrictions apply). The main EA site loads but account creation, login, and online play remain restricted. Status updated from limited to restricted to reflect that specific features — not partial site accessibility — are being blocked. (evidence: https://api.unblocksyria.com/files/evidence/qtxydp796a8jpmffh4fv0v7d/uon53od5m9sh211k6817lgsp-img-2134.jpeg)
- 2026-03-19 — Follow-up Sent. A community volunteer sent a follow-up email to Electronic Arts' privacy team at privacy_policy@ea.com requesting a review of service restrictions affecting Syrian users. The email referenced the evolving international sanctions landscape, including recent steps by the United States and the European Union toward easing restrictions on Syria, and highlighted the impact on students and young people. This is the second outreach to Electronic Arts, following the initial contact on February 20.
- 2026-02-20 — Contacted Company. A community volunteer emailed Electronic Arts' privacy team at privacy_policy@ea.com requesting that service restrictions be reviewed for users in Syria. The email referenced the December 2025 OFAC sanctions lift and included links to supporting documentation from unblocksyria.com/resources. This is the first recorded outreach to Electronic Arts regarding access restrictions for Syrian users.
- 2026-02-14 — Evidence Added. Community report: User from Syria reports that EA requires VPN to log in and start game sessions. Syria is not listed in the country selection. The website is accessible but core functionality (login, gameplay sessions, account registration) requires VPN, suggesting the service should be classified as "limited" rather than "accessible." (evidence: https://api.unblocksyria.com/files/evidence/vs6hfdr8zi9rp7dzwszuurri/azd43ujage6zqgd2nyjax0eg-screenshot-2026-02-14-132442.png, https://api.unblocksyria.com/files/evidence/txata0xnl7fnc8rnv6omi15a/xwz75eblq2fd1b6nxbgf05h1-screenshot-2026-02-14-132726.png, https://api.unblocksyria.com/files/evidence/b8x17s0g8sp3gq8or8wucdge/a6tnq56263m84nucawkc7nqg-screenshot-2026-02-14-132927.png)
- 2026-02-11 — Investigated. Community report: EA's website is now accessible from Syria. A user confirmed the site loads and works without VPN, noting it was previously blocked. Status updated from blocked to accessible. (evidence: https://api.unblocksyria.com/files/evidence/e5fwgetnaml9ryy67udbslwl/p457kfm2h8n1tudm2zxku3ol-screenshot-2026-02-13-013610.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/ea?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/ea/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/ea
- Other languages: https://unblocksyria.com/ar/services/ea.md, https://unblocksyria.com/ku/services/ea.md