# Dell Support (ديل سبورت)

> Dell Support is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Dell Technologies](https://unblocksyria.com/en/companies/dell.md)
- Categories: Consumer Devices, Customer Support, Utilities & System Tools
- Official site: https://www.dell.com/support
- Community votes: 32
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/dell-support

## About

Dell's support portal for drivers, software downloads, and device troubleshooting

## Activity summary

Blocked in Syria, verified in February 2026 when Dell's support site returned an Akamai "Access Denied" error from Syrian connections. The team contacted the company in March 2026, noting that support access is essential for drivers and security updates, but no response has been received yet. No resolution so far.

## Community reports

- 2026-03-25 — Contacted Company. A community volunteer emailed Dell's support teams at emea_sl_online_en@dell.com, premier@dell.com, and us_cag_customer_care@dell.com requesting a review of geographic restrictions affecting access to Dell support services (support.dell.com) from Syria. The email referenced the updated OFAC sanctions policy and included links to U.S. Treasury documentation. The volunteer noted that access to Dell support is essential for device maintenance, drivers, and security updates.
- 2026-02-16 — Verified. Community report verified that Dell Support is blocked in Syria. Accessing dell.com/support returns an Akamai CDN "Access Denied" error: "You don't have permission to access http://www.dell.com/support/home/en-us on this server." The error references errors.edgesuite.net, confirming Akamai-enforced blocking. Testing was done from Syria on Android. (evidence: https://api.unblocksyria.com/files/evidence/x51261x6rbi5s9u48j309trg/w2osbzjrf3x0v5qbej5epjhc-screenshot-20260216-084010.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/dell-support?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/dell-support/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/dell-support
- Other languages: https://unblocksyria.com/ar/services/dell-support.md, https://unblocksyria.com/ku/services/dell-support.md