# Bitbucket (بيت باكيت)

> Bitbucket is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Atlassian](https://unblocksyria.com/en/companies/atlassian.md)
- Categories: Code Repositories, CI/CD & DevOps
- Official site: https://bitbucket.org
- Community votes: 25
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/bitbucket

## About

Atlassian's Git repository hosting service with built-in CI/CD and team collaboration

## Activity summary

Blocked in Syria, confirmed by community reports since February 2026. A community volunteer opened a support ticket with the parent company in February 2026, which was escalated across internal teams, but support replied that it cannot enable access because European Union and Australian sanctions remain in place despite the lifting of U.S. sanctions. The team followed up directly addressing each sanctions point, and no resolution has been reached.

## Official timeline

- 2026-03-31 — Follow-up Sent. Named in official follow-up email to Atlassian (BBS-244967 thread) as a blocked Atlassian product alongside Jira, Trello, and Loom.

## Community reports

- 2026-03-05 — Company Responded. Atlassian's Bitbucket support team responded to the unblocking request via ticket BBS-244967. The senior support engineer stated that while the United States has lifted its sanctions on Syria, both the European Union and Australia have maintained their sanctions, and therefore Atlassian is currently unable to provide access to its products and services in Syria. The response is a human review that specifically addresses the sanctions situation but cites EU and Australian sanctions as the remaining barrier.
- 2026-02-18 — Note. The community volunteer tracking the Atlassian support ticket reported that Atlassian's system sent an automated notification indicating the issue has been "unfrozen" — likely meaning the ticket moved out of a hold/waiting state back into the active support queue. This may trigger a new review by the Atlassian agent assigned to the ticket. No further details or evidence were provided.
- 2026-02-16 — Company Responded. Atlassian responded to a support request for unblocking Syria from Atlassian products. The request was escalated internally across multiple teams, including the security team and privacy team. This indicates the request is being reviewed across multiple internal teams at Atlassian.
- 2026-02-14 — Contacted Company. Community member opened a support ticket with Atlassian requesting to unblock Syria from all Atlassian products including Bitbucket. The ticket has been received by Atlassian. The submitter attempted to CC UnblockSyria but Atlassian's system rejected the email as it doesn't have an Atlassian account. (evidence: https://api.unblocksyria.com/files/evidence/job9i453jp9io3a8ym9ep6vd/qsyasjfz8sqa1e3ocfadgkx4-screenshot-2026-02-14-124951.png, https://api.unblocksyria.com/files/evidence/g4woczsuqdmu85l2jrk746wz/drs554soqvy3tvuimlp797ae-screenshot-2026-02-14-125107.png)
- 2026-02-11 — Verified. Community verification from Syria: Bitbucket confirmed still blocked. (evidence: https://api.unblocksyria.com/files/evidence/wmrxh4ehvyl4eg42ifg99llv/nd753xbbixckbfr910l8xrem-bitbucket.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/bitbucket?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/bitbucket/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/bitbucket
- Other languages: https://unblocksyria.com/ar/services/bitbucket.md, https://unblocksyria.com/ku/services/bitbucket.md