# Back4App (باك فور آب)

> Back4App is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Declined
- Company: [Back4App](https://unblocksyria.com/en/companies/back4app.md)
- Categories: API Services, Cloud Hosting, Databases
- Official site: https://back4app.com
- Community votes: 3
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/back4app

## About

Backend-as-a-Service platform built on Parse Server for building and hosting web and mobile apps

## Activity summary

Blocked in Syria, verified in March 2026 when the site rendered a completely blank page from Syrian IP addresses while working over VPN. The team contacted the company and sent a follow-up with technical evidence, but in two replies the company insisted its services were operating normally and declined to investigate, effectively refusing to act.

## Community reports

- 2026-03-09 — Declined. Back4App effectively declined to act on the Syria access request. In two support replies the company stated its services are operating normally, attributed the issue to factors outside its infrastructure, and said it is unable to take actions that fall outside the scope of its services — refusing to investigate further.
- 2026-03-09 — Company Responded. Back4App's support team sent a second response via support@back4app.com (Zendesk ticket #57366), reiterating that their services are "operating normally" and that the access issue is "most likely enforced outside our infrastructure." The response explicitly stated that Back4App is "unable to recommend or take actions that fall outside the scope of our services." This is a firm refusal to investigate or address the geo-blocking, despite the volunteer's prior technical evidence that the site only fails from Syrian IPs and works immediately via VPN. Back4App has not engaged with the compliance or sanctions topic in either response.
- 2026-03-04 — Follow-up Sent. A community volunteer sent a follow-up to Back4App's support team via the Zendesk ticket (#57366) after the company's dismissive initial response. The volunteer provided technical clarification that accessing back4app.com without a VPN results in a completely blank screen, while the site loads normally when using a VPN with a non-Syrian IP address. This confirms the issue is geo-based IP filtering, not a general connectivity problem. The volunteer asked Back4App to confirm whether Syrian IP ranges are being blocked at their infrastructure level or through a third-party provider such as a CDN, firewall, or hosting layer.
- 2026-03-04 — Company Responded. Back4App's support team responded to the unblocking request via support@back4app.com (Zendesk ticket #57366). The response stated that "everything is operating normally on our end" and attributed the access issue to "external network or regional factors outside our infrastructure," recommending the user verify connectivity through a different network. This is a human response but dismissive — it does not acknowledge any geo-blocking or compliance review, deflecting responsibility to external factors.
- 2026-03-03 — Contacted Company. A community volunteer emailed Back4App's community team at community@back4app.com requesting that the platform restore access for users in Syria. The email referenced the OFAC and EU sanctions lift and asked Back4App to review its compliance policies regarding Syrian users.
- 2026-03-03 — Investigated. Community testing confirmed that Back4App is inaccessible from Syria. Accessing back4app.com from a Syrian IP establishes a TLS connection but the page renders completely blank with no content, error message, or page elements. This silent blocking pattern is consistent with a server-side geo-block or infrastructure-level restriction. The submitter reports that the company denied any intentional geographic blocking, suggesting the issue may be related to cloud infrastructure (AWS) or ISP-level interference. (evidence: https://api.unblocksyria.com/files/evidence/o6z03nttuwgq987452vhvi9d/q2fptu4hbw96tttu55cymm97-nnnnn.jpg)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/back4app?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/back4app/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/back4app
- Other languages: https://unblocksyria.com/ar/services/back4app.md, https://unblocksyria.com/ku/services/back4app.md