# Apple Account (آبل أكاونت)

> Apple Account is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Apple](https://unblocksyria.com/en/companies/apple.md)
- Categories: Identity & Authentication, Cloud Storage, Email, Messaging, Video Calling
- Official site: https://account.apple.com/
- Community votes: 626
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/apple-account

## About

Apple account used to access devices, services, apps, and cloud features

## Activity summary

Blocked in Syria: Syria is not a supported country for creating an Apple Account or adding a Syrian phone number, which blocks sign-up, two-factor authentication, recovery, and iMessage and FaceTime activation; documented from February 2026. The team contacted Apple repeatedly since February 2026, and a support advisor said the issue was already documented and would be escalated, but no change has followed.

## Official timeline

- 2026-03-31 — Follow-up Sent. Official follow-up email sent from corporateaffairs@unblocksyria.com to executiveescalations@group.apple.com. Apple Account was explicitly named as restricted alongside six other Apple products. The email argued that Apple's own accessible services demonstrate the compliance groundwork is already established internally.

## Community reports

- 2026-03-24 — Evidence Added. Community testing confirmed that Syria is absent from Apple's phone number country list for existing accounts. When attempting to add a phone number to an existing Apple Account via device settings, the country selection list skips directly from Suriname to other entries with no Syria option. This prevents Syrian users from adding local phone numbers for two-factor authentication, account recovery, and iMessage/FaceTime activation on their existing accounts. (evidence: https://api.unblocksyria.com/files/evidence/ye4zmxga558x4jqobitrq0pi/li6pz0r21sooiptqcgrg4fs2-img-0333.jpeg, https://api.unblocksyria.com/files/evidence/ca38g6f0zegu3su9fdw58bos/mml7q1qnly051q80ty7uw33r-img-0334.jpeg, https://api.unblocksyria.com/files/evidence/o8ucjpbvoi0p3zmo4awh0kdc/d60doh5nbgycb3wlpwhl4o7n-img-0335.jpeg)
- 2026-02-28 — Evidence Added. Community testing confirmed that Syria is not listed as a supported country/region for Apple Account creation. The country dropdown at account.apple.com jumps from "Sudan" to "Suriname" with no Syria option, preventing new Apple Account creation for Syrian users. (evidence: https://api.unblocksyria.com/files/evidence/n4r17k7cfprs3gvlawyl01dt/xvlvxw99mvs8en3iw1j14djo-screenshot-2026-02-28-at-10.44.20.png, https://api.unblocksyria.com/files/evidence/g1udal5pg7vn2kq06ylccu88/vuwy3ms1pluo8x58l4cka6vy-screenshot-2026-02-28-at-10.44.31.png)
- 2026-02-20 — Contacted Company. A community volunteer contacted Apple Support via live chat at chatsupport.apple.com (using a US VPN to access the chat feature). The volunteer presented the Syria blocking issue with supporting documentation. The Apple Advisor acknowledged the issue, stating it is "already documented" and that they would ensure "all of this information will be informed and raised." The advisor mentioned that Apple has a dedicated team for reviewing this type of feedback and escalating it to the appropriate departments. The volunteer was directed to Apple News for future updates. While the response was supportive, it appears to be standard customer support language rather than a specific commitment from Apple's compliance or legal team. (evidence: https://api.unblocksyria.com/files/evidence/x6bsl4z3vgbsafg52erl9df4/o0gmtxpd0iruq5ty81q2y4z8-1.png, https://api.unblocksyria.com/files/evidence/l2xvn69ovt2o507caqrd9m4b/qaabhk2z22uccfrsha37m3tw-2.png)
- 2026-02-16 — Contacted Company. A community volunteer emailed Apple's Data Protection Officer at dpo@apple.com requesting that Apple Account services be enabled for users in Syria. The email referenced the 2025 OFAC and EU sanctions lift with supporting documentation from unblocksyria.com/resources and noted that several other companies have already restored access.
- 2026-02-09 — Note. Email to legal@apple.com bounced — address not found
- 2026-02-01 — Evidence Added. (evidence: https://api.unblocksyria.com/files/evidence/ccpcl8rntyuhz9zocd3wjhkp/fp3xtyfhmodt7o228cx0tcdj-bqrbg52cj7q8vltuu5n2yu4w-screenshot-36-.png)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/apple-account?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/apple-account/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/apple-account
- Other languages: https://unblocksyria.com/ar/services/apple-account.md, https://unblocksyria.com/ku/services/apple-account.md