# Amazon Connect (أمازون كونكت)

> Amazon Connect is currently blocked in Syria, as of 2026-08-10.

- Status: blocked
- Outreach: Contacted
- Company: [Amazon](https://unblocksyria.com/en/companies/amazon.md)
- Categories: Customer Support, Business Software, Cloud Hosting
- Official site: https://aws.amazon.com/connect/
- Community votes: 10
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/amazon-connect

## About

Cloud contact center service for omnichannel customer support operations

## Activity summary

Blocked in Syria. A community volunteer contacted the company in March 2026, the first recorded outreach for this service, citing the 2025 revocation of U.S. and EU sanctions on Syria and noting that competitors have updated their policies. The company has not yet responded, and access remains blocked.

## Community reports

- 2026-03-17 — Contacted Company. A community volunteer emailed Amazon's compliance teams at aws-compliance@amazon.com, compliance@amazon.com, and aws-eu-privacy@amazon.com requesting activation of Amazon Connect for users in Syria. The email referenced the complete revocation of U.S. and EU comprehensive sanctions on Syria in 2025, included links to official OFAC documentation, and noted that competitors have already updated their policies. This is the first outreach recorded for Amazon Connect.

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/amazon-connect?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/amazon-connect/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/amazon-connect
- Other languages: https://unblocksyria.com/ar/services/amazon-connect.md, https://unblocksyria.com/ku/services/amazon-connect.md