# بنك الراجحي (مصرف الراجحي)

> بنك الراجحي is restricted in Syria, as of 2026-08-10.

- Status: restricted
- Outreach: In Review
- Company: [Al Rajhi Bank](https://unblocksyria.com/en/companies/al-rajhi-bank.md)
- Categories: Banking, Money Transfer
- Official site: https://www.alrajhibank.com.sa/
- Community votes: 64
- Last updated: 2026-08-10
- Page: https://unblocksyria.com/en/services/al-rajhi-bank

## About

Saudi Arabia's largest Islamic bank offering personal and business banking services

## Activity summary

Restricted for users in Syria. In February 2026 the team verified that the Al Rajhi Bank website loads from Syria but its banking services exclude Syrian users, as the bank's support had confirmed. A community volunteer contacted the bank that month, and the team followed up with official outreach in March 2026 after an initial email bounced; in each case only an automated acknowledgment was received, with no substantive human reply.

## Official timeline

- 2026-03-31 — Company Responded. Al Rajhi Bank's customer care team responded to the official outreach via an automated email from care@alrajhibank.com.sa. The Arabic-language response acknowledged receipt and stated the team is currently working on the email with a commitment to respond within two hours. The response appears to be an automated acknowledgment rather than a human review — it contained no Syria-specific content and no reference to the sanctions or compliance inquiry.
- 2026-03-31 — Follow-up Sent. The original outreach email sent to dpo@alrajhibank.com.jo on March 30 bounced with a 550 delivery failure. A corrected outreach was resent from corporateaffairs@unblocksyria.com to care@alrajhibank.com.sa, Al Rajhi Bank's verified customer care address. The email requested a review of Syria's exclusion from Al Rajhi Bank's supported service countries, cited the full dismantlement of the U.S. Syria sanctions framework, and referenced National Bank of Kuwait, Weyay Bank, and ABN AMRO as accessible banking peers.
- 2026-03-31 — Contacted Company. Official outreach to dpo@alrajhibank.com.jo. Website accessible but banking services exclude Syria. National Bank of Kuwait, Weyay Bank, ABN AMRO accessible banking peers.

## Community reports

- 2026-02-22 — Company Responded. Al Rajhi Bank's customer care team responded to the outreach via an automated email from care@alrajhibank.com.sa. The response acknowledged receipt and stated the team is working on the email with a commitment to respond within two hours. The response appears to be an automated acknowledgment — it contained no Syria-specific content, no reference to the sanctions inquiry, and included a generic fraud-reporting hotline. No substantive human follow-up has been received as of the forwarding date.
- 2026-02-22 — Contacted Company. A community volunteer emailed Al Rajhi Bank's customer care team at care@alrajhibank.com.sa reporting that Syria remains restricted from the bank's services despite the lifting of international sanctions. The subject line referenced Syria's continued restriction from Al Rajhi Bank services after the sanctions removal, requesting the bank to review and restore access for Syrian users.
- 2026-02-16 — Verified. Community member verified that the Al Rajhi Bank website (alrajhibank.com.sa) loads fully from Syria (Aleppo, MTN H+ data). The personal banking page is browsable with product information, promotions, and navigation all working. However, Al Rajhi Bank support previously confirmed that Syria is not among their supported service countries. The website is accessible but banking services are unavailable for Syrian users. Status updated from blocked to restricted. (evidence: https://api.unblocksyria.com/files/evidence/cjhbl60g30e02usmfg674tsf/gh4izqy2lmvph371uok6t5h4-1000202208.jpg)
- 2026-02-15 — Investigated. Community member reported Al Rajhi Bank as blocked in Syria. Evidence shows a chat with Al Rajhi support confirming that Syria is not included in their supported service countries. The bank serves other MENA countries but explicitly excludes Syria from its online banking services. (evidence: https://api.unblocksyria.com/files/evidence/m3cvnuj2sgvhlsmnrtxvjnt4/wk4ie8yuhorv41u1nagtz6uh-inbound7774745448724663085.jpg)

## Context

These are geo-restrictions the companies applied themselves, not filtering by Syrian ISPs and not a legal requirement. US and EU sanctions on Syria were lifted in 2025. See https://unblocksyria.com/llms.txt for the regulatory summary and https://unblocksyria.com/en/about for citations to the specific orders and regulations.

## Machine-readable

- JSON: https://api.unblocksyria.com/services/al-rajhi-bank?locale=en
- Timeline JSON: https://api.unblocksyria.com/services/al-rajhi-bank/timeline?locale=en
- HTML: https://unblocksyria.com/en/services/al-rajhi-bank
- Other languages: https://unblocksyria.com/ar/services/al-rajhi-bank.md, https://unblocksyria.com/ku/services/al-rajhi-bank.md